Frequently Asked Questions (FAQs) - Platinum International
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Frequently Asked Questions (FAQ) - Platinum International Co. For Industrial Technology

Orders processed before 4 PM Jordan Time will be shipped on the same day.

Shipping time usually takes 3-5 days after we receive payment.

We accept Bank Wire Transfer, PayPal, Credit Card, and Western Union.

Yes, all our parts are covered with a 4-month warranty.

Yes, we offer delivery worldwide.

Yes, we offer backorders for specific parts.

Yes, we accept returns if the part is not as described. DDP (Delivery Duty Paid) is required.

Yes, all the parts we offer are available in stock.

We offer four convenient methods for purchasing our products:

  1. Easily through our online store with secure payment methods.
  2. Through email and purchase order.
  3. Through the phone to confirm parts, with payment via PayPal.

Yes, we can ship the parts on the customer’s shipping account number.

If you have any other questions or concerns, please do not hesitate to contact us. We are committed to providing our customers with the highest level of service and support.

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